We have a number of pages with help guides as well as tutorials below. Please click one of the headings to dig into our support resources.
Account Cancellation
We are sorry to see you go. Please complete the cancellation form below to process your request.
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Compare Melody Pods' Music Players
Below is a comparison list of each of the Melody Pods' music players currently available. These specs will change over time as new features are added. We focus on creating applications that meet the needs of businesses specifically for background music...
Need Help With Budget Background Music Hardware?
To follow are ideas for how to connect the Melody Pods music player into a sound system on various budgets.
Melody Pods' approach has always been to enable the lowest possible cost of investment to get music playing legally in your business. This not...
Need Music For Public Performance in the UK?
UK's performing and composition rights societies will tell you that if you are playing music in your business you will need to pay them for its use.
Or so they would like you to think.
Businesses using music for public performance in the UK...
Contact
Please let us define your background music identity today, starting with telling us about your business with the form below. You don't need to fill out most of the question if you are in a rush however we would be keen to understand more about your business....
F A Q's
Below are some of the more common areas of help and guidance to get you going. Melody Pods will be providing additional help areas on the web as we grow. If you have any additional questions please contact us via our helpdesk here.
How do we know...
Troubleshooting
Troubleshooting our mobile apps
Please note the following important information
Please only download our apps from our trusted distributor; Google Play.
We can not support jail broken devices as they will include additional issues we will not...
Tutorials
How To Use The Melody Pods
Music Player
How To Download Your Music
Once you have subscribed to Melody Pods you can log in via the Melody Pods application and download your mus...
When you decide to cancel your subscription
Sorry to see you go. Here's what we need to do.
Firstly please tell us about your cancellation at: cancellation form page.
We can then cancel your Melody Pods account.
Then , to stop the monthly recurring payments you will need to cancel the ...
Delivery & Returns
Delivery & Returns Policy
Delivery
Melody Pods' music is delivered via a strong wifi & Internet signal. Weaker and more constrained bandwidths will find the initial download of the music and subsequent updates take much longer to download.
Melody...
Tech. Specs
Android
Compatible with ldpi,mdpi,hdpi & xhdpi screen displays,
Android version 5.1.1 or higher.
Please make sure you have at least 500Mb of internal memory available depending on the amount of albums you wish to download.
Apple IOS
IOS...
Privacy + Cookies
Melody Pods are firmly commitment to privacy. This statement discloses our information gathering and dissemination practices for all customer related data. If you have any additional questions please contact us via our helpdesk here.
If you...
Security
With news of security breaches becoming daily occurrences (see this news from Evernote who business professionals trust to hold their business planning and operational documents ) it's worth asking all your business services partners how well do they...
Android Music For Business Player
The Melody Pods Android music for business player is free to download and use legally with one of our music subscriptions.
Melody Pods' Android Music For Business player is especially designed for the business market. It provides a quick...
IOS® Ipad Melody Pods Background Music Player
The Melody Pods' IOS Background Music Player For the Ipad / Ipad Mini and the Iphone 4s, 5, 5s, 6/6+ 6s/+ and 6SE
We have just launched our IOS version of the Melody Pods music player. This means you have more choice over what hardware platform you can...
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