In this article the BBC reports on the UK governments interest in increasing the powers of consumers to gain refunds for digital media, which includes smartphone apps, purchased and downloaded from the Internet.
I think this is good news for consumers who run the risk of being burnt by purchasing apps that turn out to be not fit for purpose. I regularly see complaints from users for apps even on the very controlled Apple App Store and it seems to me the process of gettingbone’s money back for poor products is not clear or even non existent.
So not only is is good news for consumers but also good news for developers of quality apps since the market will increase in confidence about the risk of purchasing new apps as consumers will feel kor in power to get their money back if the app doesn’t work as they expected.
Here at Melody Pods we offer our apps free and some music free also so you can try out our services in advance. We feel this is really important because it gives you time to get fully comfortable with our apps and music services so that you can be very sure before you purchase that our service is the best you can get and represents not only great value for money but also that our apps will be a great and reliable experience to match the needs of your business.
