A warm smile, a confident, “good morning” is going to start their day off and their experience in a more positive way than feeling they are the next on the long list queuing to be fed through a busy reception area.
Making them feel cared for and that their own personal needs are considered is very much the receptionist’s role. But there are a few more things that can help. A bright clean waiting are with good seating, warm natural colours and as much natural light complimented by a few healthy looking plants can go along way.
But out how about the music? Is the radio on? Will it be on when the news is broadcast? How ill people feel about the troubles of the world being played whilst they anticipate their treatments ?
Will advertising distract them? So have you got a CD player with a 40 minute collection of music that can be changed regularly? Who chooses the music and does this relax your clients or are there a few ‘artistic curved balls’ on your receptionist’s favourite album that might be considered “too experimental” to feel like they are relaxing your clients.
With Melody Pods we can offer you a large download of music designed for evoking emotions in clients; relaxing or invigorating.
Calming music that has a gentle beat can work well across a wide range of demographics, but if your clients can be more finely targeted we can produce a collection that even better targets their taste.
The right music can make a significant reduction in the anxiety of clients having treatments they are worried about.
Using music in treatment and therapy rooms can also help to continue to relax clients throughout the complete process. Where treatment sessions are in private rooms with Melody Pods we can offer you ways to offer your client’s music that they can choose, save and expect again the next time they return.
Making music work harder for you and your clients is possible with Melody Pods.
